Spoken every day, in every way.

To many of the top companies in nearly every industry, West is connecting with their customers, speaking out clearly, confidently, persuasively in a market place that spans the globe and yet is as personal as a conversation between two people.

Headquartered in Omaha, Nebraska, West processes billions of minutes in voice-related transactions every year and we employ approximately 37,000 people, located throughout North America, Europe and Asia. And while our own client base is expansive, our focus is singular. We specialize in the creation of voice-related solutions, based on the leading technologies and the strength of our methodologies that have been proven over time.

Solutions that deliver results.

The result is a range of services that encompass every aspect of voice communication - uniquely applied to each industry, each market and even each customer. From communication services, to conferencing services to receivables management services, West is at the center of today's voice-related solutions.

Communication Services
Our Communication Services business segment delivers an integrated and comprehensive suite of high-quality, voice-related contact solutions to Fortune 1000 and leading DRTV companies. These solutions help our clients generate more revenue and maximize the service they give to their customers. West also provides the core of North America's 9-1-1 emergency communications infrastructure, through Intrado, which delivers public safety communications solutions that are helping to save lives and transform communications.

Conferencing Services
InterCall, the largest conferencing service in the world and a subsidiary of West Corporation, provides solutions that help business professionals communicate more effectively, while reducing the time and expense associated with business travel. From operator assisted and reservationless audio meetings to fully interactive, multi-media web conferences, InterCall is the source for effective, high-quality solutions that are perfectly tailored to meet the communication needs of businesses around the world.

Receivables Management Services
West Asset Management, a subsidiary of West Corporation, helps many of today's premier businesses and institutions maximize their return on receivables at every stage of the recovery cycle. Whether you need help with your active receivables or assistance with late stage delinquencies, West's highly experienced team will work closely with your company to tailor a customized program that will quickly increase recoveries, reduce the number of accounts being charged-off and protect your financial performance.